DELIVERY

All small orders of individual boxes are processed on average within 3 to 5 business days; dependant upon the availability of the ingredients and packaging materials, along with other factors.

Large orders need more time to process depending upon the size of the order and required delivery dates. Please contact Grando to discuss if you require chocolates for a set date.

Furthermore, orders received on a Wednesday are typically shipped the following week, so that your chocolates are not sitting in the UPS facility over the week-end.

Grando is a small company and everything is hands on from tempering the chocolate in small batches to the purchase of the freshest ingredients to the wrapping and packaging which requires time. Remember good things are worth waiting for! Grando Cioccolato appreciates your understanding and patience, as we grow our family owned business to serve you the best way we can.

 

SHIPPING

NOTE: UPS PROVIDES 1-2 DAY SHIPPING VIA GROUND TO RESIDENTS OF LOS ANGELS AND NEIGHBORING CITIES WITHIN SOUTHERN CALIFORNIA AT NO ADDITIONAL COST.

All orders outside of Southern California require UPS 2nd day air during warm weather periods.

Overnight shipping is available upon request.

Ground shipping outside of Southern California during cool weather periods is available and optional throughout the United States.

Note:Grando Cioccolato's Shipping Address: 13351 Riverside Drive #620, Sherman Oaks, CA. 91423

INSULATION

Grando provides complimentary insulation and frozen gel packs during warm weather periods to insure that you receive your chocolates in perfect form.

Complimentary Insulation & ice pack included in each UPS shipping box

to protect chocolate from high temperatures and humidity during transit.